A leading technology company is seeking: **BILINGUAL TECHNICAL SUPPORT ENGINEER** ***ADVANCED ENGLISH*** Job Requirements: * Minimum education: Technician in Information Technologies, Computer Science, Computing, or related field. * Prior experience in technical support and telephone assistance. * Advanced English skills; interaction is with customers from the US and Canada. * Knowledge of technical support, customer service, printers, and multifunction devices. Job Responsibilities: * Provide telephone-based technical support in English for industrial printing machines from well-known brands. * Resolve hardware and software technical issues; specialized training is provided. * Address user requests and inquiries. * Maintain records of reported incidents. *Work schedule: Monday to Friday, 8-hour shifts plus 1-hour lunch break, plus two 15-minute breaks.* ***SATURDAY AND SUNDAY OFF*** *Work location: NEAR PARQUE DE LOS VENADOS METRO STATION ON THE GOLD LINE* We offer: * Gross monthly salary of $20,000. * Statutory benefits. * Immediate and permanent employment. * Opportunities for training and professional development. * A collaborative and dynamic work environment. PLEASE APPLY THROUGH THIS CHANNEL AND WE WILL CONTACT YOU Job Type: Full-time, Indefinite-term Salary: $20,000.00 per month Work Location: On-site employment