**Additional Information** **Job Number**25187196 **Job Category**Rooms \& Guest Services Operations **Location**Siari Riviera Nayarit a Ritz\-Carlton Reserve, Carretera Federal 200 Tepic\-Puerto Vallarta Km 88 300 Col., La Penita de Jaltemba Compostela, Nayarit, Mexico, 63720 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our job is not just about ensuring smooth guest check-in and check-out processes. It's also about creating a unique and memorable experience for the guest. Our Guest Experience Experts take initiative to provide a wide range of services that guide our guests throughout their stay. They are empowered to be on the move and do what needs to be done at every moment. Whether performing operational tasks, handling guest requests, completing reports, or sharing information about local events and highlights, Guest Experience Experts ensure these interactions become part of the guest experience. Regardless of position, there are a number of fundamental requirements for success (creating a safe work environment, following company guidelines and procedures, respecting confidentiality, protecting company assets, maintaining quality standards, and ensuring professional uniform, personal appearance, and communication). Guest Experience Experts are always on the go (standing, sitting, walking for extended periods) and engage in various tasks (moving items, lifting, carrying, pushing, and placing objects weighing less than 10 pounds unassisted). It is essential that Guest Experience Experts consistently perform these tasks (and other reasonable tasks as assigned) well to ensure guest satisfaction and smooth hotel operations. DESIRABLE SKILLS Education: High school diploma or equivalent certificate from a General Educational Development (GED) program. (General Educational Development, GED). Related Work Experience: No related work experience required. Supervisory Experience: No supervisory experience required. License or Certification: None *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates' backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* With more than 100 award-winning hotels worldwide, the ladies and gentlemen of The Ritz\-Carlton create experiences so exceptional that guests remember them long after they have left. We aim to attract the best hospitality professionals in the world to create lasting memories, believing that everyone succeeds when empowered to be creative, kind, and compassionate. Every day, we set the standard for exceptional and personalized luxury service around the world, taking pride in delivering excellence in guest care and comfort. Your role will be to ensure that The Ritz\-Carlton's "Gold Standards" are met with kindness and attention every day. The Gold Standards are the foundation of The Ritz\-Carlton, guiding us to make each day better than the last. Thanks to this foundation and the belief that our culture drives success, The Ritz-Carlton has earned its reputation as the world's leading luxury hospitality brand. As part of the team, you will learn and apply the Gold Standards, including the Employee Promise, Service Values, and Credo. Additionally, we promise to provide you with the opportunity to be proud of the work you do and of your team. By joining The Ritz\-Carlton, you join a portfolio of brands under Marriott International. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part of** an incredible global team, and **you will become** your best self.