**Job Mission** --------------------- Generate revenue for Banquets by targeting the social events segment primarily; as well as ensure fulfillment of sales commitments by supervising that the service provided matches customer requirements; respecting company and corporate values; achieving full guest and/or user satisfaction with the Hotel's services utilized. **Areas of Specialization** ---------------------------- * Gastronomy * Sales techniques * Service marketing **Technical Knowledge** -------------------------- * Marketing strategies * Administrative controls * Group management **Education** --------------- * Bachelor's degree in Economics or Tourism * Intern **Computer Software** ------------------------- Office **Languages** ----------- English **Experience** --------------- * Sales Executive, 2 years **Main Job Functions** ------------------------------------ **Responsibility** **Level (Total, Partial or Support)** **INDICATORS** **These are the methods used to measure achievement of results.** Visit fairs, exhibitions, associations, and corporate contacts that generate business meetings; use Lady Passport database to consolidate agreements signed with local representatives regarding required services. Send quotations to prospective customers and/or requests received by the department; control and follow up on submitted quotations to ensure timely closing of events; generate area revenues to meet budget targets. Enter necessary daily operational records into Grupo Posadas corporate systems (Tiempo Cero). Ensure meeting rooms are available or suggest alternative dates to clients; maintain accurate tracking of room availability and space requirements for each event or session. Prepare final event contracts and ensure receipt of 1% deposit and/or guarantee letters from companies with established credit at the hotel. Ensure timely payments to prevent bad debts or overdue accounts. Provide detailed event requirements and sales commitments that need to be coordinated. Supply the Groups and Banquets Coordinator with data, details, and/or special requirements necessary to prepare the service order and execute the event with complete customer satisfaction. Perform all necessary administrative tasks for all accounts, including social events generated by the Sales department. Compile supporting documentation required for each file to ensure fast and timely billing processes, avoiding overdue receivables. Supervise directly contracted events until completion of food service. Ensure fulfillment of sales commitments and achieve 100% customer satisfaction with the service delivered. Hand over the event to the Banquet Captain with a checklist and client present. Start the event fulfilling all client-requested requirements. **Physical Position of the Job** ------------------------------- **Physical Requirements of the Position** ----------------------------------