TECHNICAL SUPPORT ENGINEER

Description

Position Summary: We are seeking a Technical Support Engineer to ensure the proper operation, maintenance, and continuity of technological services through timely incident resolution and technical support to clients. Key Highlights: 1. Ensure the operation and continuity of technological services 2. Timely incident resolution and technical support 3. Efficient execution of scheduled services Job Offer TECHNICAL SUPPORT ENGINEER Location: Tepic, Nayarit Company: C\&S INFORMATICA Posted on April 21, 2026 Valid until May 21, 2026 Net Monthly Salary $10,351\.00 Apply Folio: 21118572 Description WE ARE SEEKING PROFESSIONAL STAFF TO ENSURE THE PROPER OPERATION, MAINTENANCE, AND CONTINUITY OF THE TECHNOLOGICAL SERVICES PROVIDED BY CS INFORMATICA, THROUGH TIMELY INCIDENT RESOLUTION, EFFICIENT EXECUTION OF SCHEDULED SERVICES, AND TECHNICAL SUPPORT TO CLIENTS, ENSURING HIGH LEVELS OF SATISFACTION AND COMPLIANCE WITH THE COMPANY'S ESTABLISHED QUALITY STANDARDS. Requirements * Required academic level: Bachelor's degree * Academic status: Graduated * Required field of study (related fields): Computer Systems Administration * Experience: 1 \- 2 years as a TECHNICAL SUPPORT ENGINEER * Knowledge(s) and tool(s): + Address and resolve technical incidents reported by clients promptly and effectively. + Review the service schedule in the system daily to ensure proper planning and execution of activities. + Execute scheduled technical services (preventive and corrective maintenance, installations, configurations, etc.). + Document each service performed, including evidence, diagnoses, and applied solutions. * Language(s): + None * Skill(s) and competency(ies): + Logical-Mathematical Reasoning + Teamwork + Motivation + Commitment + Strategic Planning + Continuous Improvement + Proactivity + Negotiation + Work Quality * Candidate Availability: + No travel required Schedule Some days Full-time 09:00 \- 18:00 Schedule Clarifications: WORK IS PERFORMED FROM MONDAY TO SATURDAY, WITH REGULAR HOURS FROM MONDAY TO FRIDAY, 9 AM TO 6 PM; ON SATURDAY, HOURS ARE FROM 9 AM TO 2 PM. Functions and Activities * IP CONFIGURATION, PERIPHERAL CONFIGURATIONS, NETWORK KNOWLEDGE. * ANTIVIRUS, DATABASE MANAGEMENT * WINDOWS 10, 11 SUP. WINDOWS SERVER, PREVENTIVE AND CORRECTIVE MAINTENANCE * PRINTER AND MINIPRINTER MAINTENANCE. The company offers * Statutory benefits * Indefinite-term contract Recruitment Process * INTERVIEW \- KEYLA MATXALEN MORALES ARELLANO/3112608331 * Start date of your recruitment process: April 21, 2026 * Duration of the recruitment process: 1 Week