**Additional Information** **Job Number**25186525 **Job Category**Loss Prevention \& Security **Location**Siari Riviera Nayarit a Ritz\-Carlton Reserve, Carretera Federal 200 Tepic\-Puerto Vallarta Km 88 300 Col., La Penita de Jaltemba Compostela, Nayarit, Mexico, 63720 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Patrol all areas of the hotel; assist guests with access to rooms. Conduct emergency situation drills, daily physical safety and security risk inspections, investigations, interviews, and key control audits. Monitor CCTV and alarm systems. Authorize, control, and document access to secured areas. Respond to accidents, contact an Emergency Medical Service (EMS) or administer first aid or cardiopulmonary resuscitation as needed. Gather information and complete reports. Maintain confidentiality of all reports and documents; release information only to authorized personnel. Calm disturbances according to company policies and procedures. Resolve safety risk situations. Handle all disruptions and complaints. Escort unwanted persons out of the hotel. Ensure compliance with alcohol control laws throughout the hotel. Request assistance using appropriate code responses. Provide proper documentation to employees. Assist management in training, motivating, and coaching employees; serve as an example and first point of contact for the "Fair Treatment Guarantee and Open Door Policy" process. Comply with all company security policies and procedures; report any maintenance issues, safety hazards, accidents, or injuries; complete required safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary company information; protect company assets. Support fellow coworkers and treat them with dignity and respect. Work collaboratively with the team to achieve common goals. Meet quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds (22.5 kg) or equivalent without assistance. Assist in moving, lifting, carrying, and placing objects weighing more than 75 pounds (33.75 kg). Stand, sit, or walk for extended periods or during the entire work shift. Move at speeds required to respond to work situations (e.g., running, walking, jogging). Read and visually verify information in various formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate job-related information using computers or point-of-sale systems. Grasp, turn, and manipulate objects of various sizes and weights, requiring fine motor skills and good hand-eye coordination. Reach above the head and below the knees, including bending, twisting the waist, pulling, and leaning. Move through narrow, confined, or elevated spaces. Navigate sloped, uneven, or slippery surfaces and stairs. Climb up and down service stairs and/or ramps. Greet and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephone calls using proper etiquette. Listen and respond appropriately to other employees' concerns. Speak with others using clear and professional language. Remain alert for potentially undesirable persons on the property. Perform other reasonable job duties as requested by supervisors. DESIRABLE SKILLS Education: High school diploma or equivalent certification from a General Educational Development (GED) program. (General Educational Development, GED). Relevant Work Experience: At least 2 years of relevant work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None *At Marriott International, we are committed to providing equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates' backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other protected characteristics under applicable legislation.* With more than 100 award-winning hotels worldwide, the ladies and gentlemen of The Ritz\-Carlton create such exceptional experiences that guests remember long after they have left. We aim to attract the best hospitality professionals in the world to create lasting memories, as we believe everyone succeeds when empowered to be creative, kind, and compassionate. Every day, we set the standard for exceptional and personalized luxury service around the world and take pride in delivering excellence in guest care and comfort. Your role will be to ensure that The Ritz\-Carlton's "Gold Standards" are met with kindness and attention every day. The Gold Standards are the foundation of The Ritz\-Carlton, guiding us to make each day better than the last. Thanks to this foundation and the belief that our culture drives success, The Ritz-Carlton has earned its reputation as a world-leading brand in the luxury hospitality industry. As part of the team, you will learn and apply the Gold Standards, including the Employee Promise, Credo, and Service Values. Additionally, we promise to provide you with the opportunity to be proud of the work you do and of your team. By joining The Ritz\-Carlton, you join a portfolio of brands within Marriott International. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part** of an incredible global team, and **you will become** your best self.