Field Technical Support

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelHigh School Diploma

Description

**Compusof México** We are looking for your talent as Field Technical Support in **Tepic.** **Requirements:** * Technical degree in computer science, systems, or equivalent in a related field * Experience as a field engineer/technician in telecommunications, systems, technical support, or related areas (at least 6 months of experience) **Knowledge:** * Maintenance and repair of computer equipment. * Laser printers. * Telephony and networking (basic). * Structured cabling (desirable). * Configuration of routers, switches, and network switches. **Responsibilities:** * Diagnose faults reported by customers. * Replace parts, track incidents, provide customer support, and close reports. * 100% FIELD. **Job Responsibilities.** Promptly resolve incidents and/or technical fault requests from users within the timeframes agreed upon with the client. **We offer:** * Training as a field engineer. * Ongoing training. * Statutory benefits. * Per diems. * Per diem card. **Work arrangement:** 100% on-site field work Support for locations outside the employee's city of residence.

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Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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