Position Summary: This Spa position is responsible for informing staff, answering guest inquiries, supervising schedules, promoting services, and assisting with personnel management while maintaining service quality. Key Responsibilities: 1. Manages schedules and communicates changes to vendors. 2. Promotes and sells spa or salon services and products. 3. Assists in hiring, training, and motivating staff. **Additional Information** **Job Number**26018018 **Job Category**Spa **Location**The St. Regis Punta Mita Resort, Lote H\-4, Punta de Mita, Nayarit, Mexico, 63734 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Inform staff regarding general hotel information, internal groups, policy changes, or other relevant information. Answer questions about available services, general hotel information, and amenities. Confirm guest’s first and last name and scheduled treatment type prior to commencement. Supervise and adhere to the daily schedule. Notify vendors of last-minute schedule changes or additions and resolve scheduling issues as needed. Promote and sell spa or beauty salon retail services and products. Place orders for additional products, supplies, or equipment. Inspect work areas, instruments, and equipment to ensure compliance with company standards. Notify Engineering of spa or beauty salon maintenance and repair needs. Assist management with hiring, training, scheduling, motivating, and coaching staff; serve as a role model. Report accidents, injuries, and unsafe working conditions to management. Comply with all company policies and procedures; ensure uniform and personal appearance are neat and professional; maintain confidentiality of proprietary information; protect company assets. Greet and acknowledge all guests according to company standards; anticipate and fulfill guest service needs; express genuine appreciation; assist guests with disabilities. Communicate with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using proper protocol. Cultivate and maintain positive working relationships with others; support team efforts to achieve common goals. Ensure adherence to quality expectations and standards; develop and implement corrective action plans to improve quality. Stand, sit, or walk for extended periods of time. Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance. Perform other reasonable job-related duties as requested by supervisors. DESIRABLE SKILLS Education: High school diploma or equivalent General Educational Development (GED) certificate. Work Experience: Minimum two years of related work experience. Supervisory Experience: Supervisory experience not required. License or Certification: None *At Marriott International, we are committed to offering equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination on the basis of disability, veteran status, or any other characteristic protected by applicable law.* St. Regis Hotels \& Resorts, combining timeless glamour with a forward-looking spirit, is dedicated to delivering exquisite experiences across more than 50 luxury hotels and resorts in premier destinations worldwide. Beginning with the debut of The St. Regis Hotel in New York by John Jacob Astor IV in the early 20th century, the brand remains committed to an unconditional level of service that anticipates guest needs—delivered flawlessly by a team of warm hosts who blend classic sophistication with modern sensibility, along with exclusive butler service. We invite you to explore employment opportunities at St. Regis. By joining St. Regis, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.