Job Summary: Responsible for responding to repair requests, performing preventive maintenance, and resolving technical issues with expertise across multiple engineering disciplines to ensure guest comfort. Key Highlights: 1. Maintain and repair equipment, plumbing, and electrical systems 2. Demonstrate proficiency across various engineering disciplines 3. Contribute to the excellence of The Ritz-Carlton luxury service **Additional Information** **Job Number**26045891 **Job Category**Engineering \& Facilities **Location**Siari Riviera Nayarit a Ritz\-Carlton Reserve, Carretera Federal 200 Tepic\-Puerto Vallarta Km 88 300 Col., Compostela, Nayarit, Mexico, 63720 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Respond to and address guest repair requests. Communicate with guests/customers to resolve maintenance issues with minimal or no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machinery. Transport equipment (e.g., tools, radios). Identify, locate, and operate all shut-off valves for equipment and building disconnect switches. Maintain maintenance inventory and request parts and supplies as needed. Ensure daily activities and issues are communicated to employees on other shifts using appropriate communication programs and standards. Demonstrate proficiency in any of the following categories, above-average skill in two or more of the following categories, and basic skill in the remaining categories: air conditioning and refrigeration, electricity, mechanical systems, plumbing, pneumatic/electronic systems and controls, carpentry and finishing, kitchen equipment, vehicles, energy conservation, and general building management. Demonstrate solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Demonstrate basic proficiency in repairing or replacing copper or PVC piping (including soldering). Diagnose malfunctions and perform basic repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., unclogging toilets and drains), electrical components including lamps, cosmetic elements, extension cords, vacuum cleaners, internet devices, switch and outlet replacements, and other guest room items. Program televisions and perform general maintenance and engineering-related tasks. Assist with surface preparation and painting, minor drywall and woodwork repairs, light bulb and air conditioner filter replacements, and thorough cleaning of painting or repair areas. Use lockout/tagout procedures before performing maintenance work. Demonstrate practical knowledge of all engineering computer programs related to preventive maintenance, energy management, and other systems, including devices interfacing with such programs. Demonstrate average proficiency in diagnosing malfunctions of the hotel’s mechanical, electrical, and plumbing (MEP) systems. Demonstrate proficiency in training and guiding other engineers (e.g., Engineer I). Demonstrate proficiency in performing the duties of the On-Call Engineer, including readings and rounds. Comply with all company safety policies and procedures; report maintenance issues, safety hazards, accidents or injuries, complete safety training and certifications, and store flammable materials appropriately. Ensure both uniform and personal appearance are neat and professional, maintain property information confidentiality, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate guest service needs and fulfill them, assist guests with disabilities, and thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Cultivate and maintain positive working relationships with others and support the team in achieving common goals; listen to and respond appropriately to other employees’ concerns. Communicate with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing 50 pounds (4.5 kg) or less unassisted, as well as lift heavier weights or perform tasks involving movement without assistance. Climb up and down stairs, service ramps, or ladders. Reach above shoulder height and below knee level, including bending, twisting the waist, pulling, and stooping. Enter and locate job-related information using computers. Perform other reasonable job duties as requested. DESIRABLE SKILLS Education: High school diploma or equivalent General Educational Development (GED) certificate preferred, or vocational/technical training degree. Relevant work experience: Experience in general maintenance, exterior and interior surface preparation, and painting. Minimum 2 years of experience in hotel engineering/maintenance. Supervisory experience: Supervisory experience not required. MANDATORY SKILLS License or certification: Valid driver’s license Universal Certification for chlorofluorocarbons (CFC). Must meet state and federal requirements regarding certification or licensing. *At Marriott International, we are committed to offering equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* With over 100 award-winning hotels worldwide, The Ritz\-Carlton ladies and gentlemen create such exceptional experiences that guests remember long after they have departed. We aim to attract the world’s best hospitality professionals to create lasting memories, believing that everyone succeeds when empowered to be creative, kind, and compassionate. Every day, we set the global standard for exceptional and distinctive luxury service and take pride in delivering excellence in guest care and comfort. Your role will be to ensure The Ritz\-Carlton’s “Gold Standards” are upheld with kindness and attention every day. The Gold Standards form the foundation of The Ritz\-Carlton, guiding us to make each day better than the last. Thanks to this foundation and our belief that our culture drives success, The Ritz-Carlton has earned its reputation as the world’s leading luxury hotel brand. As part of the team, you will learn and apply the Gold Standards, including the Employee Promise, Credo, and Service Values. Additionally, we promise to provide you with the opportunity to take pride in your work and your team. By joining The Ritz\-Carlton, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.