General Purpose Supervise and control operational processes and cycles by managing human, material, and technical resources in accordance with company policies and standards, ensuring that all domestic and local shipments are routed, sorted, dispatched, and directed to their destinations to meet established customer service guarantees. Main Responsibilities 1\. Supervise personnel to weigh, sort, route, and attach routing labels to each shipment. 2\. Ensure necessary equipment and tools are available for daily operations. 3\. Supervise, control, and direct assigned operational staff. 4\. Develop training and development programs for supervised personnel. 5\. Determine pre-alerts issued to locations, informing them of the amount of cargo arriving at each location. 6\. Prepare and deliver return indicators to the Shipment Control department. 7\. Implement contingency plans. Decision Making * Related to disciplinary actions and dismissals of unionized employees (under supervision). * Routing plans. Internal Relationships 1\. Telemarketing 2\. Sales Advisor 3\. Sales Points (PDV's) 4\. Labor Relations 5\. Human Resources 6\. Training 7\. Location 8\. Asset Security External Relationships * Customers Work Tools Education Education Level: University degree. Industrial Engineering, Transportation, or Administration. Knowledge Profile Language: Basic English. Intermediate Microsoft Office. Data analysis for vehicle control, shipping criteria, and guides. Experience Profile Logistics: 4 years. Transportation within courier and package delivery companies. Management of operational and unionized personnel. Warehouse management, automobile handling, and local delivery route design. Competencies * Click Intro to display description of Safety and Well-being, Safety and Well-being * Click Intro to display description of Results Orientation, Results Orientation * Click Intro to display description of Teamwork * Click Intro to display description of Creativity and Openness to Change, Creativity and Openness to Change * Click Intro to display description of Customer Service, Customer Service * Click Intro to display description of Business Vision, Business Vision * Click Intro to display description of Leadership of Work Teams, Leadership of Work Teams Job Type: Full-time, Seasonal Contract Duration: 3 months Salary: $16,400.00 \- $18,800.00 per month Benefits: * Savings fund * Employee discounts * Discounts and preferential pricing * Referral program * Life insurance * Free uniforms Work Location: On-site position