Administrative Assistant

Description

Position Summary: We are seeking an Administrative Assistant with customer service experience for a residential development, responsible for resident assistance, collection of maintenance fees, tracking of service reports, and support in organizing events and performing administrative tasks. Key Responsibilities: 1. Friendly and timely assistance to residents 2. Payment management and overdue tracking 3. Collaboration in organizing internal events We are expanding the administrative team of the residential development. If you have experience in customer service and administration, we are looking for you. **Job Responsibilities** * **Resident Assistance:** Provide friendly and timely assistance to residents, delivering information, guidance, and routing requests according to the residential development’s guidelines. * **Maintenance Fee Collection:** Receive and record maintenance fee payments, issue corresponding receipts, and track overdue amounts. * **Report Follow-up:** Receive, register, and promptly follow up on service, maintenance, security, or other reports, ensuring proper handling and resolution. * **Support for Internal Events:** Collaborate in the organization, logistics, and execution of events held within the residential development. * **Administrative Support:** Assist in administrative activities such as preparing reports, file management, document handling, and other tasks assigned by the Board of Directors. Important: Schedule: Monday to Saturday, 9:00 AM to 6:00 PM Salary: $9,500.00 net Probationary contract for two months \- thereafter, working hours and rest days improve Compensation: $9,500.00 \- $10,000.00 per month Benefits: * Option for an indefinite-term contract Workplace: On-site employment