Operations Coordinator Apply Now About DHL We are the world’s leading logistics company, creating a competitive advantage for our customers by providing logistics solutions based on our global standardized warehousing, transportation, and integrated services. Our people are our greatest asset. We are certified as a Great Place to Work. At DHL, you will find a culture that embraces diversity and collaboration; leverages your strengths; and builds trust through our core values of respect and results. A world driven by logistics. A company driven by its people. Job Description 1. Monitoring and resolving issues in warehouse operational processes: - Receiving - Storage - Picking - Auditing - Shipping - Inventory management 2. Coordinating operational staff activities, providing feedback, and ensuring their training. 3. Understanding contractual KPIs and contributing to their achievement. 4. Knowledge of and application in operations of the Quality Management System. Conducting Gemba walks and carrying out investigations and CAPA implementations. Requirements Education: Bachelor’s degree in Business Administration, Industrial Engineering, or related field. Intermediate English proficiency. Proficiency in Excel and pivot tables. Responsibilities - Ensuring operational processes - Ensuring OMS follow-up for assigned team members - Customer service - Monitoring internal KPIs (operations, HR, quality, safety, training) JOB IDMX17037 COUNTRYMexico CITYCUAUTITLAN IZCALLI CATEGORYOperations