**Job Description:** **Global People Experience Director** **Location:** Warsaw, Poland or Queretaro, Mexico **Type:** Permanent, On\-site **Salary:** Competitive \+ Bonus \+ Benefits This is your opportunity to lead the global People Experience strategy at Mars. As a senior leader in our Global People Operations \& Experience team, you’ll shape the processes, systems, and services that impact 130,000\+ Associates worldwide. You’ll lead a diverse team across associate experience, global process ownership and continuous improvement — ensuring our work is people\-centred, digitally enabled, and continuously evolving. **What will be your key responsibilities?** * Define and lead the global People Experience strategy and roadmap, aligned to Mars’ purpose and Associate needs * Oversee global ownership of core people processes — including Talent, Learning, Core HR and Rewards — with a focus on experience, consistency and value * Lead our Associate Experience (AX) function, driving research, listening and persona\-led design to evolve services * Shape and deploy our global service delivery model in collaboration with Digital Technologies, Segments and Centres of Expertise * Build and lead a high\-performing, inclusive team across Global Experience Operations, Process Ownership, AX and Continuous Improvement **What are we looking for?** * 10\+ years’ experience in HR or People Operations, with 5\+ years in senior leadership * Proven expertise in global transformation, process design or service delivery * Strong technical knowledge in automation, AI/ML and HR systems (Workday a plus) * Experience influencing senior stakeholders and working across global, matrixed organisations **Nice to have:** * Lean Six Sigma certification or Business Process Management training * Background in Global Business Services (GBS) environments or Shared Services. **What can you expect from Mars?** Work with over 150,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose\-driven company, where we’re striving to build the world we want tomorrow, today. Best\-in\-class learning and development support from day one, including access to our in\-house Mars University. An industry\-competitive salary and benefits package, including annual company bonus. Localised benefits including private medical care, life insurance, lunch card, savings schemes, wellbeing support, and volunteering opportunities.