MacStore. We are a leading company in the distribution of Apple products and services. (APR. APPLE PREMIUM RESELLER), with over 30 years in the market and 76 branches across the entire Mexican Republic. **Technical Support at MacStore** ------------------------------- * **Galerias Monterrey** * **Pabellón Monterrey** **Responsibilities:** * Provide first- and second-level technical support to Apple users. * Personalized customer service. * Follow-up on performed services. * Suggest additional services and promotions. * Meet performance metrics and indicators. **We Offer:** * **Gross monthly salary: $11,000.00 (salary growth and service commissions).** * **Monthly food vouchers: $350** * **Punctuality bonus: $900** * **"Cost of Living" bonus: $2500** **Statutory and Above-Statutory Benefits:** * 100% IMSS contributions. * **Apple Certified Macintosh Technician certification** * Direct employment contract with the company. * 17-day Christmas bonus, increasing based on seniority. * 12 vacation days. * Vacation premium. * Profit-sharing of up to 3 months’ salary. * Life insurance and funeral expense assistance. * Uniforms. * Career advancement opportunities. * Ongoing training. **Additional Benefits after 3 Months (Permanent Position)** * Savings fund. * Discounts on prestigious brands. * Christmas bonus. **Requirements:** * Education: Completed high school. * Passion for technology and Apple products. * Customer service orientation. * Willingness to travel. * Interest in sales. * Strong verbal communication skills. * Availability of time. * **Work schedule from Monday to Sunday, rotating shifts from 11:00 a.m. to 8:00 p.m. or 12:00 p.m. to 9:00 p.m. (rotating weekday rest days)**. If you are interested and meet the profile, apply through this channel and we will contact you shortly.