Position Summary: We are seeking a Database Analyst for a Call Center, responsible for database analysis, maintenance, design, optimization, and report creation. Key Highlights: 1. Data analysis to identify trends and optimize performance 2. Design, organization, and maintenance of databases and systems 3. Creation of reports and dashboards, ensuring data quality **INTERNATIONAL COMPANY SEEKING DATABASE ANALYST (Dialer) FOR CALL CENTER. BENTO INT.** **PROFILE:** * *Incomplete or completed Bachelor’s degree in Computer Science, Statistics, Mathematics, Administration, etc.* * Age 25 to 45 years old. * *Call center experience as a database analyst or dialer* ***verifiable call center experience of 1 to 3 years is mandatory*** **Responsibilities:** * Knowledge of data analysis to identify trends. * Establishment of processes and systems to enhance data-related work efficiency. * Maintenance of databases and data systems. * Design and organization of databases. * Creation of reports and dashboards. * Maintenance of data quality. * Optimization of performance. **Key Skills** * Analytical and logical thinking. * Database management (SQL) and statistical tools (Python, R). * Excellent communication and presentation skills. * Attention to detail and problem-solving ability. * Business knowledge to contextualize data. Schedule: Monday to Friday, 9 AM to 6 PM + Saturdays, 9 AM to 1 PM (Flexible scheduling to allow Saturday rest). **WE OFFER:** * *Monthly base salary* ***$14000\.\- NET*** * *Statutory benefits from day one* * *Job stability* * *Dynamic and collaborative work environment.* **WORK LOCATION** * Balderas 33, Colonia Centro, Centro, Cuauhtémoc, 06000, CDMX