**Comarka Creative Agency is seeking a Customer Service Representative in Angelópolis – Puebla, Puebla** ------------------------------------------------------------------------------------- ### **Commercial Account Manager** **Job Description:** We are looking for a candidate with a strong focus on **customer service and account management**, capable of building solid, long-term relationships. The ideal candidate will serve as the primary point of contact between the company and its brands, ensuring clear communication, consistent follow-up, and accurate execution of agreed-upon projects. ### **Ideal Profile:** * Proven experience in **customer service and commercial account management**, preferably within a marketing or communications agency. * Bachelor’s degree in **Marketing, Communications, or a related field**. * Minimum **2 years of experience** as an Account Manager, Account Executive, or Project Manager. * Ability to negotiate, follow up on agreements, and resolve client incidents. * Excellent verbal and written communication skills. * Strong organizational skills and ability to manage multiple accounts simultaneously. ### **Key Responsibilities:** * Providing direct and ongoing customer support, acting as the main liaison between the brand and internal teams. * Managing client requests, changes, and requirements, ensuring timely responses. * Planning and monitoring campaigns, aligning expectations, timelines, and deliverables. * Coordinating meetings, presenting progress updates, and communicating results. * Identifying commercial opportunities and strengthening relationships with existing clients. ### **What We Offer:** * Work schedule: **Monday to Friday, 9:00 a.m. to 6:00 p.m.** * Monthly salary of **$12,000 to $14,000**, commensurate with experience. * Statutory benefits from day one. * Savings fund. * Medical services. * A professional work environment focused on customer service and results. ### **How to Apply:** Apply through this platform or send a message via WhatsApp to **2211 78 42 72**, using the following format: **Name / CV / Position: Commercial Account Manager** **Required Education Level:** Bachelor’s degree (completed) **Required Experience Level:** Mid-level **Departmental Function:** Marketing / PR / Communications **Industry:** Advertising **Skills:** * Planning * Organization * Attention to Detail *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694c346b3600003800bb2f4d&source=indeed*