**ORDER TRACKING AND CUSTOMER SERVICE AGENT** Provide telephone, email, or chat support to address customer inquiries regarding orders placed on our website. Provide general information about orders, order tracking, returns, exchanges, refunds, etc. **Schedule: 11:00 AM to 7:00 PM** 1 rotating weekday off / rotating weekend shifts (8 hours) between 7:00 AM and 10:00 PM * Salary: 9,200 MXN per month * Meal vouchers: 920\.00 MXN per month * Performance bonus: 1,420\.00 MXN per month. **WE OFFER:** * Statutory benefits * Paid training * Meal vouchers * Life insurance * Growth opportunities and an excellent work environment **REQUIREMENTS:** Completed high school education (verifiable), excellent PC skills, valid identification, passion for customer interaction, prior customer service experience, ability to handle multiple platforms simultaneously. Work location: 3 Marías. Job type: Full-time, indefinite-term contract Salary: Starting from $10,500\.00 MXN per month Benefits: * Company parking * Life insurance * Meal vouchers Application question(s): * Have you previously worked for Grupo Posadas? * Are you available for afternoon training sessions from 12:00 PM to 8:00 PM? Education: * Completed high school (Mandatory) Work location: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
