*This job opening comes from the Talenteca.com job board* ### **Job opening for Soluciones Integrales de Personal in El Mirador Del Punhuato \- Morelia, Michoacan de Ocampo** Job description: **Position objective** Coordinate, supervise, and ensure proper service operations, guaranteeing compliance with established guidelines, timely customer support, and adequate performance of operational staff. **Main responsibilities** * Plan, coordinate, and supervise daily operational activities. * Ensure compliance with processes, protocols, and service standards. * Monitor incidents and operational reports. * Coordinate operational personnel (supervisors, guards, or equivalents). * Address customer requests, ensuring a prompt response. * Prepare operational reports. * Assist in implementing operational improvements and strategies. **Requirements** * Education: Completed high school (bachelor's degree preferred). * Minimum 1 to 2 years of experience in similar positions. * Personnel management experience. * Knowledge of operational processes, incident handling, and report control. * Flexible availability. * Basic digital tools skills (Excel, WhatsApp Business, email). * Valid driver's license. **Key competencies** * Operational leadership * Effective communication * Organization and decision-making * Working under pressure * Problem-solving * Customer service orientation **Desired education level:** Upper Secondary **Desired experience level:** Intermediate Level **Departmental function:** Human Resources **Industry:** Security guards and patrol, surveillance services *This job opening comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6924ee003300002600237237\&source\=indeed*