**Job Objective** Manage, develop and close room sales opportunities for groups at **Hotel Volga and Hotel Alexander**, serving corporate, social, entertainment and tourism segments, ensuring timely response, adherence to internal policies and revenue maximization through personalized service before, during and after the stay. **Key Responsibilities** * Quoting, negotiating and closing group room sales for Hotel Volga and Hotel Alexander, meeting established response timeframes. * Timely follow-up on group leads (corporate, social and/or tourism) until confirmation. * Preparation, control and monitoring of group contracts, room blocks and master accounts in accordance with both hotels’ policies. * Ongoing coordination with Reservations, Front Desk and Revenue teams to ensure correct system entry of rates, blocks and conditions. * Monitoring of room *pickup*, block adjustments and occupancy optimization. * Generation, analysis and updating of group reports for commercial meetings and sales tracking. * Direct and personalized service to group clients before, during and after the stay. * Support for *upselling* and *cross-selling* strategies to increase total group revenue. * Supervision of administrative closure and billing process for confirmed groups. * Achievement of commercial objectives and sales guidelines set by Management. **Requirements** * Bachelor’s degree in Tourism, Hospitality, Business Administration, Marketing or related field. * Minimum 3–5 years’ experience in group sales within the hotel industry. * Knowledge of contract management, room blocking, master accounts and *pickup* analysis. * Experience coordinating with operational departments and revenue management. * Proficiency in hotel systems (PMS, CRM and reporting tools). * Intermediate–advanced English (mandatory). * Strong customer orientation and commercial focus. **Competencies** * Negotiation and sales closing skills. * Results orientation and goal achievement. * Organization, follow-up and control. * Excellent verbal and written communication. * Customer service orientation and service mindset. * Teamwork and interdepartmental coordination. * Analytical ability and decision-making capacity. **We Offer** * Competitive salary \+ commission scheme. * Statutory benefits. * Excellent work environment. * Opportunities for professional growth and development within the brand. Employment type: Full-time Salary: $25,000.00 \- $30,000.00 per month Work location: On-site