**ORDER TRACKING AND CUSTOMER SERVICE AGENT** Provide telephone, email, or chat support to address customer inquiries regarding orders placed on our website. Provide general information about orders, track order status, returns, exchanges, refunds, etc. **Schedule: 1:30 pm to 9:00 pm** One rotating day off during the weekend / rotating weekend shifts * Salary: 9,200 per month * Grocery vouchers: 920.00 per month * Performance bonus: 1,420.00 per month **WE OFFER:** * Statutory benefits * Paid training * Grocery vouchers * Life insurance * Growth opportunities and excellent work environment **REQUIREMENTS:** Completed high school (verifiable), excellent computer skills, valid ID, customer service orientation, customer service experience, ability to manage multiple platforms simultaneously. Work location: 3 Marías. Job type: Full-time, Indefinite duration Salary: Starting at $10,500.00 per month Benefits: * Company parking * Life insurance * Grocery vouchers Application questions: * Have you previously worked with Grupo Posadas? * Are you available for afternoon training from 12 to 8? Education: * High school diploma (Mandatory) Work location: On-site