**ORDER TRACKING AND CUSTOMER SERVICE AGENT** Provide telephone, email, or chat support to address customer inquiries regarding orders placed on our website. Provide general information about orders, order tracking, returns, exchanges, refunds, etc. **Schedule: 2:30 pm to 10:00 pm** One rotating day off on weekends / rotating weekend shifts * Salary: 9,200 per month * Grocery vouchers: 920.00 per month * Performance bonus: 1,420.00 per month. **WE OFFER:** * Statutory benefits * Paid training * Grocery vouchers * Life insurance * Growth opportunities and excellent work environment **REQUIREMENTS:** Verifiable high school diploma, excellent computer skills, valid ID, customer service orientation, customer service experience, ability to handle multiple platforms simultaneously. Work location: 3 Marías. Job type: Full-time, Indefinite duration Salary: Starting at $10,500.00 per month Benefits: * Company parking * Life insurance * Grocery vouchers Application questions: * Have you previously worked with Grupo Posadas? * Are you available for afternoon training from 12 to 8? Education: * Completed high school (Mandatory) Work location: On-site position