Operations Analyst

Description

Job Summary: The Operations Analyst at DHL, the world's leading logistics company, will be responsible for customer service, shipment tracking, incident resolution, and data analysis. Key Highlights: 1. Leading logistics service company 2. Customer service and shipment monitoring 3. Incident resolution and data analysis **About DHL** ----------------- No. 1 logistics service company. **Job Description** -------------------------- The Operations Analyst will perform customer service, shipment tracking and monitoring, resolution of delivery incidents, time-based shipment analysis, and data capture. **Requirements** -------------- Bachelor's degree; Basic knowledge of Office software; Flexible working hours; Strong verbal communication skills **Responsibilities** --------------------- On-time shipment On-time shipment data entry Customer service Report preparation