Ø Technician, Engineer Ø Windows 10 and 11 Ø Microsoft Office 365 proficiency Ø SharePoint knowledge Ø Technical Support / User Assistance Ø Hardware / Software Ø Basic database knowledge Ø 2 years of user support experience Ø Ticket tracking Ø Equipment inventory Ø Mobile device administration: iOS, Android Ø Networking knowledge Ø Structured cabling Ø Resource management Ø Project tracking Ø Decision making Employment type: Full-time Salary: $16,000.00 - $19,000.00 per month Benefits: * Life insurance * Grocery vouchers Education: * Completed higher technical degree (Desirable) Experience: * Technical support: 1 year (Mandatory) Language: * English (Desirable) Work location: On-site employment