Description
Job Summary:
We are seeking a customer service professional to handle inquiries, verify goods, and coordinate with departments to improve service.
Key Highlights:
1. Opportunity to make a significant contribution to customer service.
2. Collaborative work environment.
3. Access to continuous training and professional development.
**Opportunity to join Onest SmartLogistics as Customer Service.**
**Responsibilities**
* Efficiently manage customer inquiries and issues.
* Receive and verify goods.
* Ensure timely and accurate processing of customer orders.
* Coordinate with various departments to resolve incidents.
* Analyze customer needs and suggest improvements.
* Maintain an up-to-date record of customer interactions.
**Requirements**
* Prior experience in customer service.
* Knowledge of SAP software.
* Ability to communicate clearly and effectively.
* Order picking in warehouse.
* Teamwork and problem-solving skills.
**Benefits**
* We offer a collaborative work environment.
* Statutory benefits.
* Life insurance.
* Subsidized cafeteria.
* Grocery vouchers.
* Weekly payroll.
* Weekly punctuality and attendance bonus.
* Professional development opportunities.
* Access to continuous training and training events.
Customer service is key to our company's success, and the successful candidate will have the opportunity to make a significant contribution to the service we provide.