**At Ruba, we don’t just build homes—we also build a better workplace for our employees, certified by GPTW as one of the 100 Best Companies to Work For in Mexico.** **We invite you to join our team.** **TECHNICAL SUPPORT** Ensure that homes are delivered to customers on time, with quality, and zero defects; additionally, supervise and coordinate actions between Construction and Customer Service (SC) departments to ensure timely and proper execution of the repair process and warranty-related services, thereby achieving customer satisfaction. **Responsibilities:** * Verify the quality of home delivery to SC and to the customer * Conduct technical assessments of failure reports * Provide feedback to Construction and ETP regarding reported failures * Coordinate visits to customers to ensure proper follow-up on warranties * Supervise contractors and the repair process * Receive and approve title deeds for homes delivered by Production **Requirements:** * Degree in Architecture or Civil Engineering * Minimum 4 years’ experience in a similar role * Experience in customer service, after-sales support, and warranty management * Proficiency in Microsoft Office and Enkontrol * Experience supervising mass housing construction * Customer-service-oriented attitude * Results-driven * Strong communication skills * Proactive **We Offer:** * Competitive salary * Benefits exceeding statutory requirements * Excellent work environment * Professional development and career growth * Training programs