Description
Job Summary:
We are seeking a Support Engineer with experience in installation and field support for internet services, possessing a service-oriented attitude and willingness to travel across northern Mexico.
Key Highlights:
1. Dynamic field support role with direct customer interaction
2. Opportunity to work with internet and networking technologies
3. Requires autonomy and management of installations across different states
We are hiring Support Engineers for northern Mexico!
We seek individuals with a service-oriented attitude, responsibility, organization, and availability to perform on-site installations.
Do you have experience installing internet equipment, interacting with customers, and enjoy fieldwork? This opportunity may be right for you.
Base Location: Monterrey, Nuevo León
Coverage Area: On-site installations throughout northern Mexico
Experience:
1–2 years installing internet services, cabling, fiber optics, wireless links, networks, or providing field support.
English:
Basic proficiency to read instructions or manuals.
Compensation:
$15,000 base + per diems + fuel + tools + safety equipment.
Required Profile
Education: Bachelor’s degree or candidate in Telecommunications or Network Engineering (graduated, intern, or 100% credits completed)
Experience: 1–2 years in similar roles
Must possess valid driver’s license and ability to operate a vehicle
Job Objective
Install internet equipment, conduct functionality tests, and confirm proper operation at each customer’s site.
Main Responsibilities
On-site installation of internet equipment
Testing equipment and service functionality
Obtaining customer signature of acceptance upon completion of each service
Submitting installation reports and photos via WhatsApp
Contacting customers to confirm installation date and time
Maintaining constant communication with the NOC
Weekly submission of service reports
Installation of new services and follow-up on reported issues
Working Hours
Flexible schedule aligned with scheduled installations and commitments established per state.
Reporting Relationships
Internal: Support team and related departments
External: Customers and personnel involved in each installation
If you meet the profile and reside in Monterrey, apply through this channel or send your CV.
Salary: $13,000.00 – $15,000.00 per month
Benefits:
* Flexible hours
Workplace: On-site employment