Human Resources Coordinator

Description

Job Summary: Support the business by executing operational Human Resources processes, delivering high-quality internal customer service. Key Highlights: 1. Join a global team that builds stronger and more sustainable communities. 2. Execute HR processes efficiently and accurately. 3. Actively participate in process continuous improvement initiatives. **Career Area:** Human Resources**Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **Role Definition:** Support the business by executing operational Human Resources processes, delivering high-quality internal customer service, and managing complex administrative tasks—ensuring regulatory compliance, operational efficiency, and continuous improvement of HR processes. **What You'll Do** * Efficiently and accurately execute HR processes related to labor compliance, payroll, absence management, timekeeping, benefits administration, and employee data management. * Deliver exceptional service experience to employees when handling HR-related processes and requests. * Develop functional knowledge across multiple HR operational areas and actively participate in process continuous improvement initiatives. * Support maintenance of the HR knowledge base, as well as collection and reporting of HR operational metrics. **Required Education:** Completed Bachelor’s degree or student within one year of completing their academic program. **Required Skills:** **Business Process Improvement:** * Basic continuous improvement methodologies (Lean, process standardization, waste reduction). * Process mapping and workflow analysis. * Identification of bottlenecks, variations, and improvement opportunities. **Information Capture and Management:** * Documentation standards, internal policies, and audit controls. * Use of automated tools for document filing and management. * Types of critical HR information (employee data, legal records, operational reports). **Service Excellence:** * Principles of internal customer service. * Handling of requests, complaints, and urgent requirements. * Effective communication and solution-oriented approach. **HR Policies, Standards, and Procedures:** * Internal HR management policies and standards. * Regulatory compliance and internal control. * Exception handling and escalation procedures. **Human Resources Operations:** * Operational HR processes (payroll, hiring/terminations, benefits, absenteeism). * HR operational reporting and metrics. **Preferred Candidates:** * Knowledge and experience with Workday. * Proficiency in Microsoft Office tools. * Advanced English. **Additional Information:** * Location: Santa Catarina, Nuevo León. * Relocation assistance is not available. * Please attach your CV. **Final Details** **Please regularly check the email associated with your application, including your spam/junk folder, as this is our primary method of correspondence. If you wish to check the status of your application, please use the candidate login on our careers website, as it will reflect any updates to your status.** **Caterpillar’s Code of Conduct states that we will select and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age, or disability. This company does not require pregnancy tests or HIV tests as conditions for employment, continued employment, or promotion.** **Posting Dates:** April 10, 2026 \- April 17, 2026 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community.