BRANCH ASSISTANT MANAGER

Description

**Shift Manager for Restaurant – Santa Bárbara** **Company:** Grupo Kutcher SA de CV (Santa Bárbara Restaurant) **Location:** Monterrey, N.L. (Las Torres Area) **Position Type:** Full-time **About the vacancy:** At Santa Bárbara Restaurant, we are seeking a passionate **Shift Manager** with a strong interest in the foodservice industry. Your primary objective will be to ensure branch profitability, maintain excellence in service, and guarantee adherence to operational and quality standards. If you are a natural leader who thrives in hands-on operations, we want to meet you! **What will you do daily?** **Operations and Customer Service:** * Ensure dishes meet standard preparation times and presentation requirements. * Provide direct floor service to diners, promptly addressing concerns or special requests. * Manage and monitor order flow across delivery platforms (Uber Eats, Didi Food, Rappi) to prevent delays. **Team Leadership:** * Supervise kitchen, front-of-house, external, and support staff (teams exceeding 10 people). * Conduct roll calls and ensure compliance with our image standards (uniforms, hygiene). * Correct behaviors in real time to maintain an excellent work environment and service quality. **Administration and Financial Control:** * Audit cash registers: openings, cash counts, and closings—ensuring exact alignment of cash and vouchers in the system (Wansoft). * Personally validate and authorize cancellations, complimentary items, and discounts. * Coordinate cash safekeeping and verify fixed funds. **Maintenance and Safety:** * Oversee preventive and corrective maintenance, reporting malfunctions and managing vendor or technician access. * Conduct continuous walkthroughs (checklists) to ensure deep cleaning across all areas. * Execute closing protocols: power down equipment, shut off gas lines, and secure premises. **What profile are we seeking?** * **Education:** Bachelor’s degree (in progress or completed) in Business Administration, Gastronomy, Hospitality, or related field. * **Experience:** 1–2 years as supervisor or shift manager in restaurants. * **Technical Skills:** Proven experience handling finances and personnel management. Familiarity with Wansoft system is preferred. * **Key Competencies:** Strong leadership, assertive communication, high emotional intelligence, absolute integrity, and a strong sense of urgency. **How to apply?** Apply through this channel or send your updated CV to: **recuersoshumanossantabarbara@outlook.com** Salary: $15,000\.00 \- $17,000\.00 per month Benefits: * Salary increases * Transportation assistance or service * Employee discount * Discounts and preferential pricing * Cafeteria service * Discounted cafeteria service Education: * Completed high school (Desirable) Experience: * Cash handling: 2 years (Desirable) * Personnel administration: 2 years (Desirable) * Vendor management: 2 years (Desirable) License/Certification: * State driver’s license (Desirable) Workplace: On-site employment