Apple Technical Support / MacStore Nuevo Sur - + Uncapped Commissions

Description

Job Summary: Join a leading team as an Apple Technical Support Technician, advancing your technical career with a focus on customer service and problem resolution. Key Highlights: 1. Opportunity to obtain Apple's Official Certification (ACMT). 2. Professional growth with salary increases and uncapped commissions. 3. Development of skills in Apple device diagnostics, repair, and support. Apple Technical Support Technician | MacStore | Nuevo Sur Join the leading team and earn Apple's Official Certification! Compensation Plan Base Monthly Salary: $11,000 MXN (gross), with short-term growth potential. Face-to-Face Bonus: $2,500 MXN monthly. Food Vouchers: $350 MXN monthly. Benefits from Day One Direct employment with 100% IMSS contributions. Thirteenth-month bonus (Aguinaldo): 17 days (increases with seniority). Profit Sharing (PTU): Up to 3 months' salary. Life Insurance with funeral expense coverage. Vacation: 12 days starting from the first year. Additional Benefits Upon Becoming a Permanent Employee Apple Certified Macintosh Technician (ACMT) certification fully covered by the company. Salary increase and uncapped commissions for services and add-ons. (Upon certification) Punctuality Bonus: 10% additional on your base salary. Savings Fund to support your financial growth. Exclusive discounts and partnerships with prestigious brands. Required Profile Completed high school or technical degree (mandatory). Minimum verifiable experience in computer and telecommunications maintenance. Customer focus: Passion for service and problem resolution. Schedule availability: Rotating shifts from 11:00 AM to 8:00 PM and 12:00 PM to 9:00 PM, Monday through Sunday, with one weekday off. Key Responsibilities Provide Apple user support. Perform diagnostics, repairs, and service follow-ups. Promote additional services (AppleCare, maintenance plans). Meet quality metrics and response time targets. Interested in advancing your technical career? Apply through this channel and we will contact you for an interview.-Requirements- Minimum Education: Upper secondary education - General High School years of experience Knowledge: Maintenance Keywords: support, apoyo, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist