




Position Summary: We are seeking an Application Support Analyst to deliver high-value solutions in Information Technology, with experience in technical support and user assistance. Key Highlights: 1. Application, CRM, and ERP technical support 2. Requirements analysis and user support 3. Knowledge of ITIL and SQL proficiency We are a Mexican company with over 30 years in the market, delivering high-value solutions to our clients in the Information Technology sector. Application Support Analyst **Work Schedule:** Monday to Friday, 8:00 a.m. to 6:00 p.m. **Work Location:** San Pedro Garza Hybrid work arrangement Requirements Bachelor's degree in Computer Systems or related field. 1 year of experience in application, CRM, and ERP technical support. Proficiency in SQL database management User support and assistance. ITIL knowledge Responsibilities User support and assistance Requirements analysis Testing and releases Queries, inserts, and updates for bulk data loading What We Offer Salary: $16,000 Statutory benefits Life insurance Food vouchers Free courses and training programs with academic credit. We are a Mexican company with over 30 years in the market, delivering high-value solutions to our clients in the Information Technology sector. Requirements Bachelor's degree in Computer Systems or related field. 1 year of experience in application, CRM, and ERP technical support. Proficiency in SQL database management User support and assistance. ITIL knowledge Benefits Salary: $16,000 Statutory benefits Life insurance Food vouchers Free courses and training programs with academic credit.


