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Guest Service Expert
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Francisco I. Madero 815, De Tequisquiapan, 78250 San Luis Potosí, S.L.P., Mexico
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Description

**Additional Information** **Job Number**25161900 **Job Category**Food and Beverage \& Culinary **Location**AC Hotel By Marriott San Luis Potosi, Prolongacion Sierra Leona 810, San Luis Potosi, San Luis Potosi, Mexico, 78294 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work is not just about serving food at a table for guests to enjoy until they ask for the check. Beyond that, we aim to create an experience that is memorable and unique (aside from the food and beverage). Our Guest Service Experts take initiative in providing a range of services designed to enhance the guest experience. Whether setting tables, communicating with the kitchen, interacting with and serving guests, or cleaning work and storage areas, Guest Service Experts ensure that transactions become part of the guest experience. Regardless of their position, there are several fundamental requirements for success (creating a safe work environment, following company guidelines and procedures, maintaining quality standards, and ensuring professional uniform, personal appearance, and communication). Guest Service Experts are constantly on the move (standing, sitting, walking for extended periods, moving across sloped, uneven, and sometimes slippery surfaces), reviewing menus (reading and verifying information), and engaging in various tasks (moving items, lifting, carrying, pushing, and placing objects under 50 pounds unassisted; reaching overhead and bending down, and performing movements requiring knee bending, twisting, stretching, and stooping). It is essential that Guest Service Experts consistently perform these tasks (and other reasonable tasks assigned) well to ensure guest satisfaction and smooth hotel operations. DESIRABLE SKILLS Education:High school diploma or equivalent certificate from a General Educational Development (GED) program. (General Educational Development, GED). Related work experience:Less than 1 year of related work experience. Supervisory experience:No supervisory experience required. License or certification:None *At Marriott International, we are committed to equal opportunity, inclusion, and facilitating access to employment opportunities. We actively promote an environment where the diverse backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it's the art of serving a drink or the elegant design ambiance, members of the AC Hotels family believe that if we have time to do something, we also have time to do it exceptionally well. Guests recognize and appreciate the thoughtful design of AC Hotels and the detail-oriented nature of our team members. If you seek genuine hospitality, AC Hotels offers the ideal environment. Members of our family possess a global mindset and passion for details. In addition, they have an innate curiosity to learn and try new things. Our team members, who stay current on trends in art, technology, and design, are eager to share them with guests and others. Members of our family want to delight others and continuously ask how they can improve the service experience. If this resonates with you, we invite you to explore career opportunities with AC Hotels. By joining AC Hotels, you join a portfolio of brands within Marriott International. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part of** an incredible global team, and **you will become** the best version of yourself.

Source:  indeed View original post
Juan García
Indeed · HR

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