MISSION: Ensure support for the implementation, operation, and maintenance of Video, Data, Voice, and RF systems that maintain the services Megacable offers to its subscribers. JOB FUNCTIONS AND ACTIVITIES ● Ensure service operation and continuity for video by monitoring and executing review and control routines to measure service quality and continuity ● Maintain proper operation levels of the internal RF network by measuring with a spectrum analyzer at equipment outputs and at the inputs of combining and/or splitting devices. ● Verify that equipment is providing service properly ● Complete various checklists established for control and supervision of services offered at each site ● Support the maintenance team in diagnosing and resolving outages, line failures, or any incidents by allocating necessary resources for response and diagnosis from the internal plant ● Follow up on NOC incidents (priorities 4 and 5), addressing tickets generated by the system to resolve issues that could jeopardize operations Job type: Full-time Salary: $10,000.00 - $11,000.00 per month Benefits: * Company parking * Referral program * Life insurance * Company phone * Free uniforms * Grocery vouchers Work location: On-site