Remote IT Technical Support

Includes: providing assistance and resolving computer system and software application issues without being physically present - Not included: programs are separate, in case a license for any program is required - Additional Information: assistance service that allows technicians to resolve computer and software issues on a user's systems without being physically present, using specialized software that enables secure access to the computer or network via the Internet. Its main benefits include rapid problem resolution, reduced travel costs and time, and increased customer satisfaction.