Customer Service

Description

Job Summary: Grupo Once - Piédica is seeking a Customer Service Receptionist to manage client interactions and administrative tasks in a medical office. Key Highlights: 1. Customer service and follow-up 2. Administrative and branch scheduling management 3. Position focused on the healthcare sector At Grupo Once \- Piédica, we specialize in the manufacturing and distribution of customized orthopedic insoles, based on gait analysis using state-of-the-art technology, delivering high-quality services through our specialists. With over 20 years of experience and industry leadership, we operate in strategic locations across Mexico City, other regions of Mexico, and Colombia. We are currently looking for YOUR talent for our upcoming opening — join our team as: **Customer Service \- Receptionist** **Requirements:** * Education: Technical diploma / Incomplete bachelor’s degree * Experience: 2 years in customer service within the healthcare sector and medical office settings. * Reside near the work location (Residency in Mérida is mandatory) **Knowledge:** * Customer service * CRM system operation * Basic administrative and billing functions **Responsibilities:** * Customer service and follow-up * Managing the branch schedule * Administrative tasks (CRM, Google Sheets file management, billing) * Sending scanned supporting documents to accounting staff. **Skills:** * Attention to detail * Manual dexterity and skill * Concentration * Self-motivation **We Offer:** * Biweekly salary paid in full via payroll * Statutory benefits (year-end bonus, vacation, vacation premium) * Savings fund * Grocery vouchers * Work schedule: Monday–Friday, 10:00 AM – 7:00 PM; Saturdays, 10:00 AM – 1:00 PM Work Location: **Cénit Medical Center Building, Mérida, Yucatán.** If you are interested, apply through this channel and we will contact you! Employment Type: Full-time Salary: $9,500\.00 \- $9,501\.00 per month Benefits: * Grocery vouchers Application Question(s): * How far do you live from the Cénit Medical Center Building? Experience: * Customer service: 2 years (Preferred) Workplace: On-site employment