Administrative Customer Service Analyst

Description

Job Summary: We are seeking an Administrative Customer Service Analyst to provide support and follow-up, prepare commercial proposals, and manage administrative processes. Key Highlights: 1. Opportunity for professional growth and development 2. Ongoing training 3. Integration into a leading company with 20 years of experience STAR SEEDS, a market-leading real estate company with over 20 years of experience, is currently seeking talent. **Administrative Customer Service Analyst \- NORTH ZONE** **Job Objective:** Provide customer support and follow-up by preparing commercial proposals, as well as managing and controlling administrative processes through digital platforms. **Main Responsibilities:** * Track and update tickets, cases, and customer requests. * Validate documentation, payments, status, and administrative processes related to customers. * Analyze basic accounting information to prepare commercial proposals in accordance with established guidelines. * Ensure proper closure and follow-up of tickets and processes. * Generate basic productivity and operational tracking reports. **We Offer:** * Net monthly salary of $9,600\.00\. * Performance-based bonuses starting from the third month. * Statutory benefits. * Working hours: Monday to Friday, plus one Saturday morning per month. * Ongoing training. * Opportunities for professional growth and development within the company. **Requirements:** * Experience in administrative and/or accounting processes, such as payment validation, request tracking, and proposal preparation. * Basic customer service experience. * Proficiency in CRM, Excel, and Microsoft Office suite. * Experience executing and tracking administrative processes. * Bachelor’s degree in Accounting, Business Administration, or related field. * Strong analytical and effective communication skills. Join this great team! Interested candidates may apply through this channel or contact 9995501140 for further information. Employment Type: Full-time Salary: Starting at $9,600\.00 per month Benefits: * Option for indefinite-term contract. Application Question(s): * What is your salary expectation? * What experience do you have in preparing proposals and/or validating payments? Work Location: On-site employment