Operational Leader for Private Security

Description

Job Summary: A private security company in Yucatan is seeking an Operational Leader with experience in personnel management and service supervision to ensure proper operational functionality and customer satisfaction. Key Highlights: 1. Leads and coordinates teams in private security services 2. Ensures operational functionality and customer satisfaction 3. Personnel management and operational supervision A Yucatecan company specializing in Private Security Services is seeking an Operational Leader with experience in personnel management and service supervision. If you possess leadership skills, experience coordinating teams, and seek stability within a corporate environment, this opportunity is for you!  Required Profile  Education: Bachelor's degree in Criminology, Business Administration, or related field   Minimum 2-year experience in Asset Security or Private Security   Skills: leadership, sense of urgency, decision-making under pressure, and high sense of responsibility   Mandatory: Valid driver's license We Offer Net monthly salary: $20,000 Immediate statutory benefits (IMSS at 60%, year-end bonus, and vacation days) Pay period: Biweekly Fixed available shifts (12x12) Morning shift: 7:00 AM to 7:00 PM Night shift: 7:00 PM to 7:00 AM Work schedule: Monday through Sunday, with one weekday day off Key Responsibilities As an Operational Leader, you will be responsible for ensuring the proper functioning of security services by: Coordinating daily activities with supervisors, central station operators, and shift supervisors Ensuring proper service coverage (assistance, absences, replacements) Assigning services and redistributing personnel according to operational needs Supervising compliance with security directives and protocols Verifying proper execution of patrols and access controls Planning supervision routes to optimize time and coverage Coordinating site visits to validate staff performance Ensuring appropriate allocation of human resources across each service Preparing daily and weekly operational reports Tracking KPIs Keeping operational information updated in systems or shared reports Maintaining communication with clients regarding service delivery Providing timely resolution to reported incidents Ensuring customer satisfaction for assigned services. -Requirements- Minimum education: Higher education – Bachelor's degree 2 years of experience Driver's licenses: A, B Keywords: supervisor, manager, manager, director, chief, lead, leadership, regent, operative, operational, escort, guard, watchman, security guard, guard, surveillance