Collections Officer

Description

Job Summary: Collections officer focused on customer service for portfolio recovery and financial management in the popular market. Key Highlights: 1. Collections management and customer service 2. Negotiation, persuasion, and communication with customers 3. Use of digital platforms and 100% operational work **COLLECTIONS OFFICER** **(Collections and Customer Service)** **Location: MERIDA** **ConCrédito, a Gentera Group company, is seeking your talent due to growth,** **Join our team!** **We are a digital company with over 20 years of experience providing financial services to the popular market.** **Objective:** Portfolio management and recovery from our Businesswomen (Customers) **Requirements:** * Customer service * Collections management * Negotiation, persuasion, and communication with customers * Knowledge of and proficiency in digital platforms * **Motorcycle operation (valid Type D motorcycle license)** * Availability for 100% operational work. **We Offer:** * Base salary: $8400 * Statutory and above-statutory benefits * Food card: 12% (**$1000\.00 MXN per month**) (in addition to salary) * Gasoline card * Life insurance * Major medical expense insurance * Savings fund * Christmas bonus (7 days' salary) * Uncapped biweekly commissions * Work tools **(Mobile phone, Motorcycle, and protective equipment, Uniforms)** * Agreements and discounts with over 250 companies (various services) * Flexible benefits package * Life and career plan * Job stability