**Operations Manager – Coyoacán, CDMX (Hybrid)** * Bachelor’s degree/Engineering in: Computer Science, Information Technology, Administration, Mathematics/Actuarial Science, Physics, Accounting, Systems, or Quality * +5 years managing large or critical projects * Leadership of multidisciplinary teams * Achievement of strategic, operational, and quality objectives * +3 years in Agile projects (planning, execution, monitoring) * Continuous delivery of value under iterative methodologies * **Valid certification (at least one): PMP, ITIL v4, SCRUM Master, PMI-ACP (mandatory requirement)** * Schedule: Mon–Fri, 9:00–18:00 hrs, hybrid modality * Direct employment contract with the company * Net base salary $40,000 (mixed scheme) * Statutory benefits * Performance evaluations for bonuses and career growth Job type: Full-time Salary: Up to $40,000.00 per month Experience: * Operations Manager: 3 years (Mandatory) License/Certification: * PMP (Mandatory) * ITIL v4 (Mandatory) * Certified Scrum Master (Mandatory) * PMI-ACP (Mandatory) Workplace: Hybrid remote in 04640, El Reloj, CDMX