Browse
···
Log in / Register
Job Summary: We are seeking an EOS to manage a dedicated account in Benefits, handling calls, processing procedures, issuing policy transactions, and providing support during medical emergencies, as well as delivering onboarding presentations. Key Highlights: 1. You will manage a dedicated insurance account 2. You will conduct and track procedures efficiently 3. You will deliver onboarding presentations **Company:** ------------ Marsh **Description:** ---------------- We are looking for a talented individual to join our Benefits team at Marsh. This position follows a hybrid work model requiring at least three days per week in the office—including one day with the client—and two days working from home, with working hours from 8 a.m. to 5 p.m. As an EOS, you will be dedicated to managing a single account, handling calls related to deductibles, managing various forms and procedures, tracking processes, and communicating and supporting clients during medical emergencies. You will also be responsible for issuing policy transactions—including enrollments, terminations, and updates to medical and dental coverage. Additionally, you will deliver weekly onboarding presentations to new hires regarding major medical expense insurance coverage. **Your responsibilities will include:** * Managing a dedicated account, handling calls and inquiries related to deductibles and insurance processes. * Efficiently processing and tracking insurance procedures and documentation. * Communicating and providing support during medical emergencies. * Issuing policy transactions, including enrollments, terminations, and updates to medical and dental coverage. * Delivering weekly onboarding presentations to new employees on major medical expense insurance coverage. **What you need to have:** * Bachelor’s degree preferred. * 2–3 years of experience in insurance operations, specifically in major medical expense insurance. * Intermediate proficiency in Microsoft Excel and the Office suite overall. * Strong customer service skills. **What sets you apart:** * Specific experience with Major Medical Expense Insurance products. * Ability to work effectively in a hybrid environment. * Communication skills to deliver onboarding sessions and manage client interactions. **Why join our team:** * We help you become your best self through professional development opportunities, engaging work, and supportive leaders. * We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create innovative solutions and make an impact on colleagues, clients, and communities. * Our global scale enables us to offer diverse career opportunities, as well as benefits and rewards to enhance your well-being. Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X. Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office\-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
