Job Summary: We are seeking a Service and Repair Technician with experience in multifunctional devices from brands such as Sharp, Samsung, HP, Lexmark, and Ricoh, and with networking knowledge. Key Highlights: 1. Proven experience in technical support for printers and multifunctional devices. 2. Extensive knowledge in repairing various brands of printing equipment. 3. On-site or remote troubleshooting of hardware, software, and connectivity issues. Printing distributor seeks: **Service and Repair Technician (multifunctional devices).** We are looking for Printing Equipment Technicians experienced with the following brands: Sharp, Samsung, HP, Lexmark, Ricoh, among others. Familiarity with these brands is mandatory for hiring, as well as knowledge of network connectivity. Requirements: * Proven experience in technical support for printers and multifunctional devices. * Higher education certificate / Technical degree in systems, electronics, or related field. * Courses or certifications (Mandatory). * Extensive knowledge in repairing printers and multifunctional devices from the brands Sharp, Samsung, HP, Lexmark, and Ricoh. * Flexible schedule and willingness to travel. * Experience using and handling generic consumables. Main Responsibilities: * Respond on-site or in the field to tickets assigned by the Help Desk. (Hardware, software, and connectivity troubleshooting; delivery of spare parts and consumables; remote issue resolution; telephone-based technical advice; support for external reports—travel allowances will be provided; equipment rehabilitation; diagnostics; and other related activities). * Track and close assigned tickets in the Help Desk system. * Maintain order and organization in report documentation. * Submit reports/manuals requested by the department head. * When working on-site (government or private entity), comply with internal rules and programs. * Maintain primary communication with the Help Desk coordinator and direct supervisor. We Offer: * Work schedule: Monday to Friday. * Statutory benefits **(100% IMSS coverage, year-end bonus, vacation days, and vacation premium).** * Additional benefits **(grocery vouchers, life insurance, and savings fund).** **If you meet the profile, apply through this channel!** Salary: $10,000\.00 \- $13,500\.00 per month Benefits: * Life insurance * Grocery vouchers Workplace: On-site employment