OPERATIONS AND PRICING MANAGER

Description

Position Summary: Operations and Pricing Manager responsible for leading land transportation operations, managing shipments and quotations, and ensuring profitability and effective communication. Key Highlights: 1. Manages land transportation operations and handles quotations. 2. Collaborates with sales and customer service to ensure high service levels. 3. Negotiates rates with suppliers and customers, analyzing market conditions. **Job Description:** OPERATIONS AND PRICING MANAGER (Must have experience in LOGISTICS and/or TRANSPORTATION companies). **Requirements:** · Bachelor’s degree in International Business, International Trade, Logistics, or related field. · Minimum 4 years of experience in operations and pricing, sales, or supplier negotiation (preferably in freight forwarding). · Advanced English proficiency. · Analytical, organized profile with a strong sense of urgency and high attention to detail. **Position Objective:** To lead general and specialized cargo land transportation operations, manage the operational execution of shipments and quotations (pricing), ensure competitive response times, profitability per operation, and effective communication with customers and suppliers—especially in USA–Mexico cross-border operations. **Main Responsibilities:** · Lead general and specialized cargo land transportation operations. · Meet weekly shipment volume budget, reporting daily progress. · Possess general knowledge of applicable NOMs and regulations governing transportation in the USA and Mexico. · Optimize route planning, delivery times, and fleet utilization. · Coordinate teams from logistics, traffic, operators, and operational staff. · Monitor operational KPIs, logistics costs, and budgets. · Fully collaborate with sales, customer service, billing, collections, etc., to ensure customer service levels. · **Customer Service**: Maintain EXCELLENT operational customer service, accurate communications, and prompt response times. · Daily route planning and optimization. · **Monitoring and Security**: Coordinate with monitoring department to prevent incidents, traffic violations, and track vehicles according to company or customer-defined criteria. · **Operational Standardization**: Establish order and standardized processes (manuals, checklists, etc.). · **Operational Incidents**: Resolve incidents such as accidents, transit delays, federal inspections, and MP issues per established criteria. · Availability for operational support (including after-hours follow-up by phone if required). **Support Required for PRICING Analysts:** · Negotiate and request rates from suppliers per commercial requirements. · Request and negotiate rates with customers. · Conduct market, route, and price behavior analysis. · Develop and manage suppliers (third-party transportation). · Create and update import/export rate sheets jointly with management and growth leadership. · Collaborate with commercial team on pricing strategies. · Track and record quotations, negotiations, and requests. · Prepare reports and maintain database control. · Request and negotiate rates with carriers. · Analyze cost vs. selling price (margin per shipment). · Follow up on quotations until closure or loss. · Update rate database (internal benchmark). **Required Skills and Knowledge:** · **Transportation Modes**: Preferably familiar with Dry Van, Refrigerated, Flatbed, USA Border Crossings, Full/Solo. · **Mechanics**: Basic mechanical knowledge for operational decision-making. · **Leadership**: Ability to manage operational staff with firm yet fair leadership. · **Technology**: Advanced Excel and Transportation Management System (TMS) proficiency. · **Interpersonal Skills**: Emotional intelligence and ability to interact effectively with customers. · **Proactivity**: Anticipate problem resolution, maintain high order and organization. · Decision-making and conflict resolution skills. **Preferred Knowledge, Skills, and Abilities:** · Knowledge of maintenance for tractors, dollies, and trailers. · Willingness to travel. · Familiarity with cargo transportation regulations. · Ability to multitask in a fast-paced environment. · Punctual, reliable, responsible, and detail-oriented. · Cost analysis and resource optimization skills. · Problem- and conflict-resolution skills. **Reports To:** General Manager. **We Offer:** · Statutory benefits. · Weekly salary payment. · Uniform. · Competitive salary. **Competencies:** Leadership, planning, analytical thinking, professional ethics, confidentiality, negotiation, working under pressure. **Please send your CV via email:** jvasquez@interlog.mx Employment Type: Full-time Salary: $6,974.49 - $21,387.08 per month Benefits: * Company-provided mobile phone * Complimentary uniforms Work Location: On-site employment