Sales and Service Advisor

Description

Position Summary: Build a professional career at HSBC as a Service Executive, enhancing customer experience and promoting products. Key Highlights: 1. Opportunity for professional development in the Commercial area. 2. Focus on customer experience and sales of financial products. 3. Promotes branch growth and profitability. HSBC Mexico offers career development opportunities for individuals with an excellent service attitude, strong customer interaction skills, passion for sales, and aspirations to grow professionally in the Commercial area as a Service Executive. **Primary Responsibility:** Enhance in-branch customer experience through counter service and in alignment with branch needs, promoting HSBC’s products and services to existing and potential customers, and referring them to promoters or alternative channels to help increase branch profitability. **Requirements:** * Bachelor’s degree in Economics, Administration, Finance (in progress or completed) or completed high school diploma. * Minimum 6 months of experience in customer service and/or client-facing roles. * Minimum 6 months of sales experience, preferably in the financial sector. * Working hours: Monday to Saturday. **Skills:** * Customer- and sales-oriented. * Teamwork. * Results-driven / Problem-solving. * Adaptability to change. **We Offer:** Direct employment by the Bank. Base salary, quarterly performance bonus, thirteenth-month pay (aguinaldo), vacation premium, life insurance, major medical expense insurance, loans, discounts on Bank products, active participation in sustainability/social responsibility programs, discounts at over 9,000 establishments, and a career development plan aligned with your aspirations. "At HSBC, we expect our people to treat one another with dignity and respect, building an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what sets us apart — we value diversity, advance together, take responsibility for our actions, exercise sound judgment, do the right thing, and make things happen." "At HSBC, we are committed to ensuring gender equality and providing continuous training to our employees, as well as protecting their labor and social rights."