Description
**JOB OPENING: ADMINISTRATIVE ASSISTANT**
A major telecommunications company is seeking an **ADMINISTRATIVE AND CUSTOMER SERVICE ASSISTANT** with a Bachelor’s degree in Business Administration, Business Management, or a related field.
Location: Tampico, Tamaulipas
Vacancies: 1
Age: 18 to 35 years old
**RESPONSIBILITIES:**
* Address customer inquiries and provide guidance (via telephone, social media, or in-person)
* Prepare residential service contracts for customers
* Scan contracts and upload them to the administrative NAS and to each customer’s profile in the proxy system
* Provide reports on payment methods, dates, and reference numbers
* Record cash payments from customers paying at the office or any other payments received at the daily cash drive. (INCOMES) during customer service shifts due to schedule changes.
**REQUIRED KNOWLEDGE:**
* Billing requirements 3\.3 and 4\.0
* Excel (6 months to 1 year of experience)
**REQUIREMENTS:**
* Numerical and analytical skills
* Teamwork
* Organizational skills
* Responsibility
* Strong verbal communication skills
* Letters of recommendation from previous employers
Employment type: Full-time, indefinite-term contract
Salary: $8,592\.00 per month
Benefits:
* Food vouchers
Relocation/moving capability:
* Tampico, Tamps. (Municipality of Tampico): Ability to commute to work without issues or plan relocation prior to starting employment (Mandatory)
Application question(s):
* Do you have letters of recommendation from previous employers?
Education:
* Completed Bachelor’s degree (Mandatory)
Experience:
* Cash handling: 1 year (Mandatory)
* Customer service: 1 year (Mandatory)
Workplace: On-site employment