Service Advisor Assistant

Description

Job Summary: Experienced Service Advisor Assistant focused on ensuring maximum customer satisfaction through personalized and efficient service, managing requests, resolving issues, and ensuring customer loyalty. Key Highlights: 1. Personalized and efficient customer service 2. Request management and problem resolution 3. Customer loyalty and positive experience Job Posting Service Advisor Assistant Location: Matamoros, Tamaulipas Company: CHEVROLET MATAMOROS Posted on March 17, 2026 Valid until April 17, 2026 Net Monthly Salary $14,112\.00 Apply Folio: 21090397 Description An experienced Service Advisor Assistant is the person who ensures maximum customer satisfaction through personalized, efficient, and high-quality service before, during, and after purchase, acting as a bridge between the company and the user—managing requests, resolving problems, providing technical advice, and ensuring customer loyalty. Requirements * Required education level: High school or vocational training * Experience: 6 months \- 1 year as a Service Advisor Assistant * Knowledge(s) and tool(s): + Product technical knowledge \- Years of experience: 6 months \- 1 year + Time management and organization \- Years of experience: 6 months \- 1 year + CRM system \- Years of experience: 6 months \- 1 year + Work order management \- Years of experience: 6 months \- 1 year + Communication channels \- Years of experience: 6 months \- 1 year + Data analysis \- Years of experience: 6 months \- 1 year * Language(s): + None * Skill(s) and competency(ies): + Teamwork + Communication + Proactivity + Commitment + Results orientation + Logical-Mathematical reasoning + Customer orientation * Candidate availability: + No travel required Schedule Some days Full-time 08:00 \- 16:00 Functions and activities * Promote vehicles and close sales * Ensure a positive and approachable experience, maintaining brand loyalty * Provide detailed product information, adapting to each user's specific needs * Manage incidents, respond to inquiries, and offer quick and effective solutions * Control and track work orders * Supervise processes * Manage spare parts and materials * Coordinate services, manage orders or repairs, and conduct post-sales follow-up * Prepare reports * Monitor time and productivity The company offers * Statutory benefits * Indefinite-term contract Recruitment process * Interview \- Interview scheduled between 9:00 am and 12:00 pm * Start date of your recruitment process: March 17, 2026 * Recruitment process duration: 1 month