PHARMACY MANAGER

Description

Job Summary: Supervise and manage branch team activities, ensuring customer service and process standards, contributing to profitability and expense control. Key Responsibilities: 1. Manage branch teams and operations 2. Ensure quality standards in service and processes 3. Evaluate staff and identify training needs Farmacias del Ahorro is a 100% Mexican company dedicated to providing health and wellness services to all Mexicans. With an outstanding track record of over 30 years in the market, we have achieved steady and consistent growth, serving customers through our network of more than 1,500 branches and a large workforce of over 20,000 employees. We are the leading national pharmaceutical chain. Join our team! **Job Mission** The mission of this position is to supervise and manage the activities carried out by the branch team, ensuring proper implementation of protocols and customer service standards. Supervise the flawless execution of current processes and policies, taking actions that enhance profitability and expense control. **Job Description** Key Responsibilities \- Ensure quality standards in service by monitoring the flawless execution of team processes and activities. \- Ensure compliance with business-established metrics, generate sales reports, and conduct branch operational checklists. \- Implement actions to maintain accurate inventory records, product facing and placement, as well as branch order and cleanliness. \- Evaluate supervised staff using performance metrics, feedback sessions, and identification of training needs. Requirements \- Completed high school education. A bachelor's degree in economics or administration is desirable. \- 2+ years of experience in customer service, point-of-sale operations, value management, and personnel management. **Employment Type** Permanent **Work Model** On-site At Farmacias del Ahorro, we care about you — and want you to be well! We promote and verify adoption of measures supporting equal opportunity and elimination of all forms of discrimination in any of our recruitment processes and workplaces. We will never request any payment from you as part of the recruitment process; please exercise caution and avoid fraud.