Customer Service

Description

Job Summary: Serves and advises customers, handles cash and items, with a strong focus on customer service, negotiation, and communication skills. Key Highlights: 1. Paid training and career growth guaranteed by skills and performance. 2. Birthday leave with full pay. 3. Referral program and option for an indefinite-term contract. Address: Juarez No. 500 Col. Valle Dorado, Allende, N.L. Cp 67350 Between Streets: Carretera Nacional and Calle Juarez Monterrey, Nuevo León 64988 At **EMPEÑO FÁCIL**, we want you to join us for a *career*, not just a *job*. Join us as a **FULL-TIME CUSTOMER SERVICE REPRESENTATIVE** at our store in: **Allende** **Responsibilities:** * Serve and advise customers at the counter and on the sales floor * Meet position goals and performance indicators * Provide customer service orientation * Handle cash and fragile/heavy items * Be proactive and maintain a positive attitude **Requirements:** * Completed high school diploma (mandatory) * Computer literacy * Minimum 1 year of experience in sales and customer service * Experience in pawn shops * Friendly demeanor and passion for service * Negotiation and communication skills * Organizational skills and ability to work under pressure * Availability for full-time, in-person work including weekends * Responsible and punctual * Passion for sales * Social media proficiency * Initiative-driven * Desire for professional growth **We Offer:** **Compensation:** * Monthly salary of **$9,582\.47** \+ bonuses and incentives (paid biweekly) * Monthly performance bonus * Grocery vouchers * Savings fund * Salary increases **Benefits and Perks:** * Statutory benefits (IMSS, INFONAVIT, vacation, profit-sharing, Christmas bonus) * Life insurance and medical expense insurance * 20% discount on any item at our stores * Free uniforms * Option for an indefinite-term contract **Development and Well-being:** * Paid training * Guaranteed career growth based on skills and performance * Birthday leave with full pay * VRIM card * Referral program Apply through this channel and take the next step in your career with **EMPEÑO FÁCIL**