Job Summary: We are seeking a Systems Technician or professional with experience in first-level support to provide comprehensive technical support and ensure operational continuity. Key Highlights: 1. Comprehensive technical support for internal systems and productivity tools. 2. Hardware and software management to ensure local operational continuity. 3. Opportunity for continuous development and training. Major Automotive Group Seeks Help Desk (Technical Support) · Education: Technician or professional in Computer Systems. Experience: First-level support. · Provide comprehensive technical support for all IT requirements, including maintenance of internal systems such as automotive software and productivity tools like Microsoft Office. Manage both hardware and software necessary to ensure local operational continuity. Main Responsibilities: Provide first- and second-level technical support to local users (software and hardware). Administer and support SICTA and Quiter systems. Install, configure, and maintain equipment: PCs, printers, scanners, networks, telephones. Perform preventive and corrective maintenance on hardware and peripherals. Manage incidents via ticketing system and ensure timely resolution. Support user training on systems and tools such as SICTA, Quiter, and Office. Manage users, permissions, and basic data backups. Follow up on improvements or needs with the central IT department or external vendors. Maintain updated inventory of equipment and licenses. Skills: Service orientation. Results-driven approach. Effective communication. Teamwork. We Offer Competitive salary. Opportunity for development. Statutory benefits and additional perks. Continuous training.-Requirements- Minimum education: Upper secondary education – Technological High School 1 year of experience Knowledge: Customer service Keywords: help, help, assistance, counter, desk, display, exhibitor