Description
Position Summary:
Totalplay is seeking a Home-Based Collections Agent to conduct collections and negotiate payment alternatives with customers.
Key Highlights:
1. Conduct home-based collections for assigned accounts
2. Negotiate with customers by offering payment alternatives
3. Service-oriented attitude and negotiation skills
**Totalplay is a Mexican company of Grupo Salinas and a leader in the TELECOMMUNICATIONS industry, committed to labor equality and non-discrimination; we invite you to join us as:**
**HOME-BASED COLLECTIONS AGENT (GARCIA)**
Key Responsibilities:
* Conduct home-based collections for assigned accounts
* Complete physical or electronic forms in the collections system to record outcomes of collection activities
* Negotiate with customers by offering payment alternatives
Required Qualifications:
* Education: Completed high school diploma
* Experience handling motorcycles (Class M driver's license)
* Service-oriented attitude and negotiation skills
* Familiarity with the García area
Compensation & Benefits:
* Base gross salary: $11,000 per month (paid biweekly)
* Bonus per recovered account
* Performance bonus
* Statutory benefits (15-day Christmas bonus, 25% vacation premium, and vacation days as stipulated by the Federal Labor Law)
* Grupo Salinas employee benefits
Work Schedule:
* 9:00 AM to 7:00 PM (one rotating day off)