Position Summary: We are seeking an Operational Processes Executive for a customs brokerage, logistics, and international trade agency, focused on analysis, customer follow-up, and internal collaboration. Key Highlights: 1. Collaboration and analysis for customs clearance projects and service evaluation. 2. Timely customer follow-up and long-term relationship building. 3. Teamwork and leadership in international trade. Specialized company in Customs Brokerage, Logistics, and International Trade seeks, due to expansion: OPERATIONAL PROCESSES EXECUTIVE REQUIREMENTS: * Bachelor’s degree in Business, Commerce, or related field * Availability of time * Teamwork skills * Strong verbal communication skills * Analytical ability * Negotiation skills * Leadership skills * Minimum 2 years of experience in international trade * Advanced English proficiency KNOWLEDGE: * Customs Law * Customs Law Regulations * Microsoft Office * CASA/SLAM systems MAIN RESPONSIBILITIES: · Analyze and support the review of prospect projects seeking customs clearance services. · Communicate and collaborate with various Codex departments to resolve needs and requests. · Provide timely follow-up on customer needs and reports throughout their operational cycle. · Support ensuring proper attention and follow-up on customer requirements, enhancing service quality and fostering long-term relationships. · Collaborate with the commercial department in evaluating new projects or services, providing operational analysis to facilitate decision-making. WE OFFER: · Statutory benefits · Working hours: Monday to Saturday · Excellent working environment Employment type: Full-time, Indefinite term Benefits: * Grocery vouchers Employment type: Full-time, Indefinite term Salary: $12,000.00 \- $15,000.00 per month Benefits: * Grocery vouchers Work location: On-site employment