**Job Description:** The **Hotel Best Western Premier Monterrey Airport** is looking for exceptional talent to join our Front Desk team. If you are passionate about hospitality, have an excellent service attitude, and are proficient in the English language, this is your opportunity! We are seeking a dedicated **Auditor** to provide memorable experiences to our guests during the **Night Shift (Nocturnal)**. **Key Responsibilities:** * **Financial Closing (Night Audit):** * Perform daily system closing and reconcile all financial transactions (charges, payments, credits) from different departments. * Verify the accuracy of guest folios, accounts, and balances. * Prepare and distribute detailed financial and operational reports for management. * **Guest Reception and Service:** * Manage *check\-ins* and *check\-outs* (especially late/early ones). * Answer phone calls, take reservations, and professionally and courteously handle guest requests, complaints, and emergencies. **Essential Requirements:** * **Advanced English (Fluent):** Able to carry on business conversations and assist foreign guests (will be evaluated during interview). * **Schedule Availability:** MUST have availability to work the **Night Shift** (typical hours from 10:00 PM to 06:00 AM, with flexibility). * **Experience:** Minimum 1 year of experience in hotel front desk or high-level customer service roles. (Preferred) * **Skills:** Excellent appearance, service attitude, proactivity, organization, and strong communication skills. * **Location:** Easy access to the Monterrey International Airport area (Apodaca, Pesquería, Marín, etc.). Job type: Full-time Salary: $2,850\.00 \- $3,450\.00 per week Benefits: * Free uniforms Education: * Completed high school (Desirable) Workplace: On-site