Technical Support - MacStore Santa Catarina

Description

Job Summary: We are seeking a Technical Support specialist to provide personalized first- and second-level support to Apple users, as part of a professionally growing team. Key Highlights: 1. Constant technical training 2. Career growth within a leading company 3. Opportunity for professional development Position: Technical Support - MacStore Santa Catarina!! · At MacStore, we want you to join this great team and start your professional career! · Interviews are about to begin. You could start your professional journey with us on that day. Join our sales force at MacStore branches!! MacStore Santa Catarina MacStore, Latin America's leading distributor of Apple products and services (APR Apple Premium Reseller). At MacStore, you will receive the necessary technical training for your role and lifelong experience. The position is Technical Support, and responsibilities include: Providing first- and second-level technical support to Apple users. Delivering personalized customer service. Tracking completed services. Recommending additional services and promotions. Meeting performance metrics and indicators. We Offer: Gross monthly salary: $11,000.00 (salary growth and service commissions). Monthly food vouchers: $350.00 Punctuality bonus: $900.00 (for permanent staff) Face Value Bonus: $2,500.00 Statutory and above-statutory benefits: 100% IMSS contributions. Apple Certified Macintosh Technician certification. Direct employment contract with the company. 17-day Christmas bonus, increasing based on seniority. 12 vacation days. Vacation premium. Profit-sharing up to 3 months. Life insurance and funeral expense assistance. Uniforms. Career growth. Ongoing training. Additional benefits after 3 months (permanent staff): Savings fund. Discounts from prestigious brands. Christmas bonus. Requirements: Education: Completed high school. Passion for technology and Apple products. Customer service orientation. Willingness to travel. Interest in sales. Strong verbal communication skills. Flexible availability. Work schedule: Monday to Sunday, rotating shifts from 11:00 a.m. to 8:00 p.m. or 12:00 p.m. to 9:00 p.m. (rotating weekly days off). Availability for training at MacStore Galerías Monterrey. -Requirements- Minimum education: Upper secondary education - General High School years of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist